Terms & Conditions
Terms and Conditions – Classes
At Dream Time we aim to provide a safe environment. However in the class parents and carers are responsible for the safety of their little one.
If there is an accident please tell your class leader who will help you to locate the first aid box. Class leaders are trained first aiders (from May 2018) and hold a qualification with Open Awards but will always contact and defer to the emergency services if appropriate.
Dream Time Baby Massage has a child protection policy which will be adhered to. All our Teachers are DRB checked regularly.
All our equipment is regularly cleaned. However, should you be dissatisfied please make your class leader aware of this and should you not receive a satisfactory response then please report the situation to our Head Office 01924 276250
Should you wish to take photos or videos of your child in class you must get the permission of all other parents of children involved. Photographs or small videos taken at class must be for personal use only unless you get the written consent from Dream Time and the parents involved. Full length videos are not permitted under any circumstances. Dream Time Families are invited to join the secret FB page where photographs may be posted. Unless permission is given by the child’s parent, in writing, no photographs that are not of your may be downloaded at any time. All festival photographs taken by the Dream Time Teacher must be accredited to Dream Time should that photograph be used in a place other than the secret facebook page.
Dream Time forbids the right to reproduce any part of our lessons in any form (e.g. on the internet, DVDs, photographs etc) An approved CD of the songs is available from the Dream Time teacher.
Dream Time cannot accept any responsibility for the loss or damage of any personal possessions during or after our classes.
In Dream Time we treat everyone fairly and equally. Please ask for our Equal Opportunities Policy.
If you or your baby suffer from a medical condition that you feel we need to know about please tell us and this will be noted and treated confidentially.
If your child has a medical condition which is contagious please don’t bring them to class during the contagious period. Eg, please don’t bring your child to classes if they have sickness, diarrhoea, chicken pox, impetigo or conjunctivitis. Please follow your doctor’s advice and get the all clear before returning to classes. If you child has had sickness and diarrhoea they must be clear of all symptoms for at least 48 hours before coming to a lesson.
No place is fully guaranteed unless a deposit or full payment of the term fees is made.
Dream Time is under no obligation to refund your money in the event that you are unable to attend part of or the entire course. If you miss a class no refund can be given but if possible we will offer you a make up class upon request.
If a class is cancelled by Dream Time a suitable alternative will be provided and if this is not possible then a refund for the missed class will be given.
Dream Time classes are held, in the main, in dedicated spaces.
If you need to change classes we will do our best to accommodate you, but unfortunately we cannot guarantee this.
Except in exceptional circumstances (which Dream Time will determine at its sole discretion) we regret that, once the course has started, we cannot issue any refunds or credits.
Dream Time is unable to offer a refund in the event of adverse conditions such as bad weather which prevent you from attending your normal class if it is running.
We have public liability insurance and each Franchisee also has their own Public Liability insurance. (ask us if you’d like details.)
Terms and Conditions – Website
Dreamtimebabymassage.co.uk is a web site wholly owned and managed by Dream Time Baby Massage. From the Dream Time website you can gain information and purchase goods and services. Included on the site are web pages relating to our franchisees. These pages are maintained by our franchisees. While every effort is made to ensure their accuracy Dream Time Baby Massage Parent Company does not accept liability for any errors or omissions.
Dream Time Baby Massage Parent Company can be found at 12 Primrose Lane, Calder Grove, Wakefield WF4 3DD 01924 276250
By placing an order for goods and / or services through the web site you warrant that you are legally capable of entering a contractual relationship with Dream time and / or its franchisees.
Making the contract
All orders for services e.g. booking classes for children, represent a contractual relationship between the purchaser and the relevant franchisee. All payment for services will be made directly to the franchisee offering the service.
All orders for goods e.g. merchandise, represent a contractual relationship between the purchaser and Dream Time Baby Massage. Dream Time Baby Massage will confirm acceptance electronically. All payment for goods will be made directly to Dream Time Baby Massage.
Prices and payment
The price for any goods or services will be as quoted on our web site. All prices for goods are subject to VAT. All orders for services are subject to VAT if applicable. On confirming a purchase you are also confirming acceptance of the delivery charge which is quoted at the shopping trolley check out.
Please note that all charges are quoted in pounds sterling. All charges are made via secure payment mechanisms either Pay pal, cheque or BAC. Payment is taken prior to the service being given or the order despatched.
Delivery of goods
All merchandise ordered via our web site that we have in stock will be delivered to the specified delivery address within ten working days of payment being taken. The merchandise offered on our web site is generally available and every effort will be made to check its availability prior to accepting and acknowledging the order.
When this is not possible or for whatever reason the product is not available, Dream Time will either refund any payment taken in full within seven days of establishing that the product is not available or advise when the product is likely to be back in stock. In this case the purchaser has the option to accept the revised delivery schedule or request a refund of payment.
Dream Time retain ownership of any merchandise ordered until we have received full payment for such merchandise.
Any refund for classes (services) is discretionary. Once classes have started it is not normal to offer any refund.
Orders for goods can be cancelled at any time and for any reason within 15 days of the goods being delivered. To qualify for a refund you must cancel your order in writing and return the goods undamaged in its original packaging. We will refund any monies paid within 30 working days except for distribution charges.
We warrant that goods purchased from our web site are of satisfactory quality. If you have reservations about a product you should not accept delivery or notify us in writing within 30 days. If delivery is not accepted Dream Time will, at its discretion, offer an alternative / replacement product or a refund. The refunding of delivery charges will be at the discretion of Dream Time Baby Massage and will be governed by our assessment of the condition of the item. This does not affect your statutory rights.
If no correspondence is received from the purchaser within 30 days of delivery it will be deemed that the product quality is satisfactory.
Dream Time adheres to the latest Data Protection Policy. We will not use any information you give us in any way what so-over. We do not compile information on any form of electronic data base. Your data will not be sold on or shared with any third parties. The registration form you fill in when you join is kept in a secure place. You can ask to see that form at any time.
Access to data
You have rights as defined by Data Protection laws including the Right of Access to Information held about you. Should you wish more information please email firstname.lastname@example.org
Let the adventure begin
Dream Time Baby Massage Patent Company can be found in Wakefield, West Yorkshire WF4 3DD and is the Intellectual Property of Founder Sarah Cobham.